Assisted living community

The complete software stack for a growing assisted living community

Here's the exact, integrated 4-pillar stack we'd architect for a 48-resident assisted living community with 42 staff — no SaaS sprawl, no overlapping tools, every piece chosen for how well it fits your size and how cleanly it plugs into the rest.

By The BusinessAdvisor.Guide Research Team
Get YOUR blueprint

The example below is for a 48-resident assisted living community with 42 staff. Your blueprint will be tailored to your actual size and spend.

Example: A 48-resident assisted living community with 42 staffSave $85,824/yr

Sales & Marketing

  • Enquire CRM
  • CareMerge

Core Operations

  • PointClickCare
  • OnShift Schedule

Finance

  • QuickBooks Online (Plus)
  • Gusto (Plus)

Administration & Security

  • Google Workspace (Business Standard)
  • 1Password Business
Illustrative catalog scenario: $11,000/mo current-spend input

Estimated difference: $85,824/yr

Today
$11,000/mo
Optimized
$3,848/mo

Arithmetic: ($11,000 current input − $3,848 catalog stack) × 12. This is an illustrative catalog scenario, not a quote, observed customer spend, or guaranteed savings.

Your 4-pillar stack blueprint

This software stack is designed to streamline operations for your 42-person community by centralizing resident and prospect information, improving communication, and automating key administrative tasks. Enquire and CareMerge will enhance your sales process and family engagement, while PointClickCare ensures efficient clinical operations and documentation. OnShift Schedule and Gusto will optimize staff management and payroll, and QuickBooks Online, Bill.com, and Ramp will bring robust financial control and efficiency to your accounting and expense processes. Finally, Google Workspace, 1Password, Huntress, DocuSign, and Relias provide essential tools for secure communication, document management, and compliance training, all critical for a well-run assisted living facility of your size.

Sales & Marketing

Enquire CRM · dashboard preview
  • Enquire CRM

    Senior Living Sales & Lead Management CRM

    Consolidates: spreadsheet lead tracking, paper inquiry logs, generic CRM software

    $450/mo
  • CareMerge

    Resident/Family Engagement & Communication Platform

    Consolidates: printed activity calendars, individual phone calls to families, generic email family updates

    $350/mo
  • Podium

    Customer Messaging, Webchat & Review Management

    Consolidates: manual review requests, separate SMS app, website live-chat plugin

    $329/mo

Core Operations

PointClickCare · dashboard preview
  • PointClickCare

    Senior Living EHR & Care Management (eMAR, Care Plans, Clinical Documentation)

    Consolidates: paper medication administration records, binder-based care plans, manual state survey documentation

    $1,200/mo
  • OnShift Schedule

    Staff Scheduling & Shift Management

    Consolidates: paper/whiteboard shift schedules, group-text shift coverage requests, manual overtime tracking

    $400/mo

Finance

QuickBooks Online (Plus) · dashboard preview
  • QuickBooks Online (Plus)

    Core accounting & bookkeeping

    Consolidates: manual/spreadsheet bookkeeping, standalone invoicing tools, separate resident AR tracking

    $90/mo
  • Gusto (Plus)

    Payroll & HR

    Consolidates: manual payroll processing, legacy ADP/Paychex contracts, separate benefits broker admin

    $200/mo
  • Bill.com

    Accounts payable & bill pay automation

    Consolidates: manual check writing, paper vendor invoice tracking, spreadsheet AP aging

    $99/mo
  • Ramp

    Corporate cards & expense management

    Consolidates: personal reimbursement/manual expense reports, shared company debit cards, excel-based expense tracking

    $0/mo

Administration & Security

Google Workspace (Business Standard) · dashboard preview
  • Google Workspace (Business Standard)

    Business email hosting & productivity suite

    Consolidates: on-premise Exchange/email server, personal Gmail/Yahoo accounts for business use, ad-hoc video conferencing tools

    $170/mo
  • 1Password Business

    Password manager

    Consolidates: passwords in a shared spreadsheet or notebook, browser-saved/reused passwords, sticky notes on monitors

    $95/mo
  • Huntress Managed EDR

    Endpoint detection & response / managed security

    Consolidates: free/consumer antivirus, unmanaged, unmonitored endpoints, reactive break-fix IT support for malware

    $85/mo
  • DocuSign

    E-signature & document workflow

    Consolidates: printing and scanning paper admission agreements, emailing PDFs back and forth for signature, in-person wet signature visits

    $80/mo
  • Relias

    Compliance Training & Learning Management System (LMS)

    Consolidates: in-person classroom-only training, paper training sign-off sheets, spreadsheet compliance-training tracking

    $300/mo
Optimized stack total$3,848/mo

Our picks, and why

Sales & Marketing · Senior Living Sales & Lead Management CRM

Enquire CRM

Fits teams of 10-200 employees, consolidates spreadsheet lead tracking, paper inquiry logs, generic CRM software — chosen over 1 other senior living sales & lead management crm option in our catalog.

Runner-up: Sherpa CRM

Sales & Marketing · Resident/Family Engagement & Communication Platform

CareMerge

Fits teams of 5-150 employees, consolidates printed activity calendars, individual phone calls to families, generic email family updates.

Sales & Marketing · Customer Messaging, Webchat & Review Management

Podium

Fits teams of 5-150 employees, consolidates manual review requests, separate SMS app, website live-chat plugin.

Core Operations · Senior Living EHR & Care Management (eMAR, Care Plans, Clinical Documentation)

PointClickCare

Fits teams of 10-500 employees, consolidates paper medication administration records, binder-based care plans, manual state survey documentation — chosen over 2 other senior living ehr & care management (emar, care plans, clinical documentation) options in our catalog.

Runner-ups: MatrixCare, Eldermark

Core Operations · Staff Scheduling & Shift Management

OnShift Schedule

Fits teams of 15-300 employees, consolidates paper/whiteboard shift schedules, group-text shift coverage requests, manual overtime tracking.

Finance · Core accounting & bookkeeping

QuickBooks Online (Plus)

Fits teams of 1-300 employees, consolidates manual/spreadsheet bookkeeping, standalone invoicing tools, separate resident AR tracking.

Finance · Payroll & HR

Gusto (Plus)

Fits teams of 5-300 employees, consolidates manual payroll processing, legacy ADP/Paychex contracts, separate benefits broker admin.

Finance · Accounts payable & bill pay automation

Bill.com

Fits teams of 5-300 employees, consolidates manual check writing, paper vendor invoice tracking, spreadsheet AP aging.

Finance · Corporate cards & expense management

Ramp

Fits teams of 5-300 employees, consolidates personal reimbursement/manual expense reports, shared company debit cards, excel-based expense tracking.

Administration & Security · Business email hosting & productivity suite

Google Workspace (Business Standard)

Fits teams of 5-300 employees, consolidates on-premise Exchange/email server, personal Gmail/Yahoo accounts for business use, ad-hoc video conferencing tools.

Administration & Security · Password manager

1Password Business

Fits teams of 5-300 employees, consolidates passwords in a shared spreadsheet or notebook, browser-saved/reused passwords, sticky notes on monitors.

Administration & Security · Endpoint detection & response / managed security

Huntress Managed EDR

Fits teams of 5-300 employees, consolidates free/consumer antivirus, unmanaged, unmonitored endpoints, reactive break-fix IT support for malware.

Administration & Security · E-signature & document workflow

DocuSign

Fits teams of 5-300 employees, consolidates printing and scanning paper admission agreements, emailing PDFs back and forth for signature, in-person wet signature visits.

Administration & Security · Compliance Training & Learning Management System (LMS)

Relias

Fits teams of 10-300 employees, consolidates in-person classroom-only training, paper training sign-off sheets, spreadsheet compliance-training tracking.

Every tool we evaluated for a assisted living community

Our engine picks one winner per category based on your size — here's the full shortlist it chose from, including the runners-up and who they're actually built for.

Sales & Marketing

ToolCost
Enquire CRMOur pick for this size$450/mo
Sherpa CRM$400/mo
CareMergeOur pick for this size$350/mo
PodiumOur pick for this size$329/mo

Core Operations

ToolCost
PointClickCareOur pick for this size$1,200/mo
MatrixCare$950/mo
Eldermark$700/mo
OnShift ScheduleOur pick for this size$400/mo

Finance

ToolCost
QuickBooks Online (Plus)Our pick for this size$90/mo
Gusto (Plus)Our pick for this size$200/mo
Bill.comOur pick for this size$99/mo
RampOur pick for this size$0/mo

Administration & Security

ToolCost
Google Workspace (Business Standard)Our pick for this size$170/mo
1Password BusinessOur pick for this size$95/mo
Huntress Managed EDROur pick for this size$85/mo
DocuSignOur pick for this size$80/mo
ReliasOur pick for this size$300/mo
Buyer's guides for this stack
Further reading
Related industries

Trades and businesses that share tools with assisted living community.

Frequently asked questions

How much does software cost for a small business in this industry?

It depends on your team size, but a genuinely optimized stack for a 10-15 person business typically runs $2,000-4,000/mo across all four pillars (sales & marketing, operations, finance, admin & security). We regularly see businesses paying 50-100% more than that because of overlapping tools, enterprise-tier subscriptions sized for larger teams, or never renegotiated pricing. Run the free audit to see your exact number.

What's the biggest source of software overspend in this industry?

The most common pattern is paying for two tools that do the same job — a legacy platform and a newer one that was added during a transition but never replaced the old one. The second most common is running an enterprise-tier platform sized for a much larger operation when a lighter alternative covers 95% of the functionality at a third of the cost.

How is BusinessAdvisor.Guide's recommendation different from a 'best software' list?

Most 'best software' lists rank tools by affiliate commission, not fit. Our engine is structurally blind to who pays us — the ranking code and the commission data live in separate, non-importing parts of our codebase. The engine ranks purely on your team-size fit and integration density, not on which vendor pays the biggest bounty.

Do I have to buy through BusinessAdvisor.Guide to use the blueprint?

No. The blueprint tells you exactly which tools to run and why. Adopting through our link just attaches your account so the rebate gets credited to you instead of going unclaimed. The recommendation is the same either way.

Get your own assisted living community blueprint

Three questions, tailored to your actual size and spend — not the example above.