Practical decision guide: accessibility and nondiscrimination obligations

Use a documented workflow, a named owner, relevant public guidance, and a small pilot when evaluating software in the context of accessibility and nondiscrimination obligations.

By The BusinessAdvisor.Guide Research Team

Decision brief: a documented software decision

3evidence checks

1named decision owner

6visual decision aids

Original BusinessAdvisor.Guide process guidance. The linked U.S. Department of Justice material supplies context for accessibility and nondiscrimination obligations; it does not validate a product choice or business outcome.

a documented software decision should end in a documented operating choice, not a feature list. Start with the workflow that must improve, the person accountable for it, and the evidence that would make a small pilot worth continuing.

A decision map for accessibility and nondiscrimination obligations: scope the work before comparing tools.

Build a decision record before evaluating software

Required review coverage

Choose a workflow, not a feature pile

Decision test	Before selection	Pilot evidence
Problem statement	Written in user terms	Observed in the live workflow
Ownership	One accountable operator	Owner signs off on result
Risk check	Relevant public guidance reviewed	Exceptions recorded

This is a planning framework, not a scorecard, vendor ranking, or ROI projection.

Run this practical review

Name the job the team cannot complete reliably today.
Record the current handoffs, approvals, and exception paths.
Test one narrow workflow with a named owner and a stop rule.
Compare evidence from the pilot with the original problem statement.

Value added: this guide turns a documented software decision into a repeatable decision record. It does not reproduce or summarize competitor material, rank vendors, state prices or features, or promise an outcome.

Run your own audit